Frequently Asked Questions

Who should attend?

The annual PCA Short Course on Soap & Turpentine Recovery and Tall Oil Processing is a gathering of operators, process engineers, pulp mill managers, recovery superintendents, technical superintendents and experts from companies around the world engaged in or supporting Pine Chemicals businesses. PCA members and non-members alike are welcome.

The program consists of two half days and one full day of presentations and breakout sessions on a variety of subjects including global markets, safety, storage and logistics issues, recovery technology, recovery economics, sampling and testing techniques, standards and yield improvement scenarios. Additionally, the program includes two receptions and ample time each day for meeting and networking with industry colleagues.

The Course is a highly efficient program allowing participants to readily interface with the experts in recovery and processing, at a fraction of the cost and time that would ordinarily be involved with traveling to meet and learn form these key industry experts.

When and Where is the Recovery Course?

The Recovery Course will be held 5 to 7 December 2017 at the B Resort and Spa located at 1905 Hotel Plaza Blvd, Lake Buena Vista, FL 32830. Discounted room rates are available but Reservations MUST be made prior to                 13 November 2017.

Registration Fees

Registration fees to be paid in US Dollars

Register by October 15, 2017 for a savings of $100 per registration

Hotel reservations for the Recovery Course can be made online using this link or by downloading this form and emailing to, or calling  1-800-248-7890 and telling them you are with Pine Chemical Association International.

Early Bird by October 15th 

• Individual PCA or TAPPI Member $795.00
• Individual Non-Member $895.00

After October 15th
• Individual PCA Member $895.00
• Individual Non-Member $995.00

Registrations made after October 15th and/or on-site in Orlando are subject to the Onsite Registration rate of $995.00. Attendee Name and contact information will NOT be printed in any rosters that are provided to Delegates (beyond printer cutoff date).

Does my conference registration act as a hotel reservation?

• NO! Attendees are responsible for all of their travel plans and hotel reservations.

I cannot attend the full meeting, is there a reduced rate or a per day rate for the course?

• NO! The registration fee is a flat fee, regardless of how many days you attend.

Normal business casual attire is acceptable for all events. Jackets are not required, but if you feel more comfortable wearing a tie, then by all means do so. 
Registration check in will begin at 1:00 PM on Monday, 4 December 2017 in the hotel Lobby Foyer at the conference and meeting space registration desk. 
The official PCAi name badge will be required for admittance to all events. This requirement applies to all registrants and guests. Name badges must be worn for all meetings, social functions and other conference events. Those not displaying the proper identification may be denied admittance. Badge sharing, splitting, and reprints is strictly prohibited.

If you require a Letter of Invitation for visa purposes, PCA will send a letter to support your visa application once you have registered for the International Conference.

The letter will be sent electronically. Should you require the original, this will be mailed using regular Postal Service at no cost (takes up to 30 days to arrive) or can be expedited using Global Express Guaranteed (FedEx) for a fee. Visit our VISA page for more information and to supply the necessary data for the LOI.



Cancellation of Registration and Refund Policy

•All registration cancellations and refund requests must be made in writing by November 1, 2017.  A refund of the full conference fee, minus $50 administrative fee, will be given for cancellations received by that date. 

•No refunds will be granted for requests postmarked on or after November 1, 2017

•Submit all requests to PCA Registration via email at

•PCA regrets that refunds will not be given for no-shows. 

•Substitutions are gladly accepted! Substitutions of registrations are permitted prior to the conference and onsite.  Only one substitution is permitted per original registrant.  The individual submitting the substitution request is responsible for all financial obligations (any balance due) associated with that substitution. 

Badge sharing, splitting, and reprints are strictly prohibited.

• The B Resort & Spas has a separate cancellation/refund policy: Cancel by 4 PM local hotel time at least 72 hours prior to arrival to avoid a 1 night(s) cancel penalty charge.